Vitality Weight Loss Privacy Policy
Effective Date: 11/1/2025
Last Updated: 11/1/2025
Vitality Weight Loss (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality and security of your personal and health information. This Privacy Policy describes how we collect, use, and protect your information in compliance with applicable federal and state privacy laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Information We Collect
We collect personal and health information necessary to provide you with medical, nutritional, psychological, and fitness services. This may include:
- Personal identifiers: Name, address, date of birth, email, phone number
- Health information: Medical history, medications, allergies, lab results, weight and biometric data, and related medical notes
- Payment information: Insurance details, billing address, and payment method (where applicable)
- Technology data: Information collected through our website or electronic platforms, such as cookies, IP address, or browsing activity, if applicable
- Communications: Messages sent through our website, text messages, or email
- How We Use Your Information
We use your information to:
- Provide and coordinate weight loss and wellness services
- Communicate appointment reminders, care updates, and educational materials
- Process billing, insurance claims, and payments
- Improve our programs, website, and services
- Comply with legal and regulatory requirements
We will not sell, trade, or rent your personal or health information to any third party.
- Sharing and Disclosure of Information
We may share your information only when necessary for your care or as permitted by law. Examples include:
- Treatment: Communicating with your referring physician, specialist, or other members of your care team
- Payment: Submitting claims to insurance providers or processing payments
- Operations: Quality improvement, staff training, or accreditation processes
- Legal Requirements: Responding to subpoenas, court orders, or other legal obligations
All third parties with whom we share information are required by law or written agreement to maintain the confidentiality and security of your data.
- Your Rights
You have the right to:
- Access your medical records and request a copy
- Request corrections to inaccurate or incomplete information
- Request restrictions on how your information is used or shared
- Request confidential communications by alternative means (e.g., mail instead of phone)
- Obtain a list of disclosures made for purposes other than treatment, payment, or operations
- Withdraw consent for optional communications (such as marketing or text messages) at any time
To exercise these rights, please contact us in writing using the contact information below.
- Data Protection and Security
We employ administrative, physical, and technical safeguards to protect your data, including:
- Secure electronic medical records (EHR/CRM) with encryption and password protection
- Limited access to authorized personnel only
- Secure file storage for paper records
- Regular system audits and staff privacy training
Despite these safeguards, no electronic system is entirely risk-free. You acknowledge that information transmitted electronically (e.g., text, email) may have residual risks.
- Electronic Communication
If you choose to communicate via text message or email, you understand that these channels are not fully secure. We limit the type of information sent electronically and obtain your separate written consent before using these methods (see Text Messaging Consent Form). You may revoke that consent at any time.
- Cookies and Website Analytics (if applicable)
Our website may use cookies and similar technologies to improve performance, personalize your experience, and analyze traffic. You can adjust your browser settings to decline cookies if you prefer.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with an updated “Effective Date.”
- Contact Information
If you have any questions, concerns, or complaints regarding this Privacy Policy or your privacy rights, please contact:
Vitality Weight Loss
6140 Brent Thurman Way
Suite 100
Las Vegas, NV 89148
Phone: 702-602-5002
Email: info@vitalityweightloss.health
Attention: Privacy Officer
If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). You will not be penalized for filing a complaint.